Case Study: NHS enables secure remote NHS login verification with iProov Facial Authentication

iProov Providing Facial Authentication for NHS Login (Android & iOS)

NHS needed a faster, more secure way to verify users creating an NHS login remotely, especially as demand for digital healthcare services surged. iProov’s facial authentication technology, Flashmark, was used within the NHS App on Android and iOS to replace manual and in-person verification while helping protect against identity theft.

With iProov’s spoof-resistant biometric authentication, users submit an identity document and complete a quick face verification step to prove they are the right person in real time. The solution helped NHS Digital process far fewer manual applications, freed up resources, and scaled to meet demand, with more than a million people registered and peaks of over 60,000 new IDs verified in a single week.

NHS

Melissa Ruscoe

Programme Head