Case Study: City of Birmingham Symphony Orchestra achieves real-time financial insights and time savings with iplicit

iplicit is ‘exceeding expectations’ for world-renowned City of Birmingham Symphony Orchestra

The City of Birmingham Symphony Orchestra (CBSO) needed to replace its outdated, on-premise accounting system, Exchequer, which was clunky and failed to provide real-time financial data. Facing a broader IT migration away from physical servers, the finance team sought a true cloud-based accounting solution that could handle complex project costing for individual concerts and offered better value for money than expensive enterprise systems. They selected iplicit's accounting software after evaluating options that were either too limited or too costly.

Implementing iplicit provided CBSO with powerful, real-time financial insights and automated key processes like bank reconciliation, saving several hours per week. The system's project accounting, live foreign exchange feeds, and robust reporting tools gave the team immense confidence in their data. The orchestra found the implementation process to be a true partnership with iplicit, and the software has exceeded expectations by transforming their finance operations and enabling managers to engage more deeply with budgeting and forecasting.

City of Birmingham Symphony Orchestra

Sally Munday

Director of Finance & Resources