Case Study: Black Country Living Museum achieves major efficiency gains with iplicit

Black Country Living Museum enjoyed a ‘massive efficiency boost’ from iplicit

The Black Country Living Museum, a 26-acre open-air museum and registered charity, faced significant challenges with its outdated Pegasus Opera finance system. The manual, time-consuming processes were hindering growth and consuming valuable staff time. They needed a modern solution that could handle charity accounting complexities, including partial VAT, within their budget. They chose to implement the iplicit accounting software to automate processes and free up their team to add more value.

By implementing iplicit, the museum achieved a massive efficiency boost. The intuitive, cloud-based system automated manual tasks like journal imports and bank reconciliation, creating a seamless workflow from order to payment. This allowed the growing museum to manage more transactions without expanding its finance team. The staff found the system user-friendly, and the support from iplicit was highly responsive. The return on investment was clear, as the software paid for itself by enabling the organization to operate more efficiently with the same team.

Black Country Living Museum

Sam Davies

Assistant Accountant