Case Study: Life Operations achieves real-time underwriting insight and faster placements with iPipeline (InsureSight)

The objective was to supplement the accelerated underwriting process, which already featured iGO® and Resonant®, with meaningful analytics to allow the organization to be proactive with decision making

A life insurance carrier partnered with iPipeline to supplement its accelerated underwriting stack (iGO® and Resonant®) with analytics after struggling to control underwriting, measure productivity across agents and vendors, understand process impacts on applications, break down cycle times, benchmark performance, and define proactive best practices.

The carrier implemented iPipeline’s InsureSight®, gaining real-time, granular cycle-time segmentation, on-demand comparisons of career versus independent/affiliated agents, and clear vendor accountability with fast data exports. Results included the discovery that premium-collected applications had a 30% higher placement rate and issued 21 days faster, enabling better channel decisions and markedly improved operational transparency.