Case Study: TransferGo improves onboarding conversion and automates location verification with IPinfo

Transfergo Enabled Cross-Border Money Transfers For Users

TransferGo, an international money transfer service, needed to accurately identify their customers' countries of origin to comply with licensing restrictions without requiring manual document uploads, which created a stressful user experience and low onboarding conversion rates. To solve this, they turned to vendor IPinfo for its IP geolocation and privacy detection data.

IPinfo provided its Geolocation API, which enabled TransferGo to build an automated system for verifying user location. This solution significantly decreased verification time, streamlined the support team's workload by eliminating most manual checks, and improved customer onboarding conversion rates. IPinfo's accurate data was fundamental to creating a seamless and stress-free transaction service for TransferGo's users.

TransferGo

Olegas Murasko

VP Engineering