Case Study: InnerHour improves therapy access and geoblocks bookings by location with IPinfo

How InnerHour Promotes Better Mental Health Using IPinfo

InnerHour, a mental wellness company, faced a challenge in adhering to medical regulations that required them to restrict therapy services to patients within India. They needed to prevent individuals outside of India from booking appointments, a process they were previously handling manually, which led to cancellations and poor customer experiences. To solve this, they turned to IPinfo and its IP geolocation API.

By implementing IPinfo's API, InnerHour was able to automatically geofence their therapy-booking platform to only allow users from India. This solution eliminated the need for manual cancellations, increased team efficiency, and significantly improved the customer experience. IPinfo's reliable data ensured InnerHour could comply with regulations while still making their other self-care resources available to a global audience.

InnerHour

Chaithanya Padi

Chief Technology Officer