Case Study: Frost Science Museum Strengthens Operations with IPFone

Frost Science Museum - Customer Case Study

Philip and Patricia Frost Museum of Science, a leading Miami science institution that welcomes nearly 1 million visitors a year, needed a more dependable communications provider after dealing with frequent outages and poor support from its previous vendor. The museum depended on uninterrupted connectivity for 24/7 ticket sales, fire and security systems, and daily operations, making uptime a critical priority. IPFone provided IP phone lines, POTS lines for fire and security, SD-WAN, and internet connectivity to address these challenges.

IPFone implemented a telecommunications upgrade with reliable voice and data services, plus local support the museum could reach quickly when issues arose. During the SD-WAN installation, IPFone also coordinated with Crown Castle and AT&T to ensure a smooth integration. As a result, Frost Science strengthened operational continuity and improved reliability for mission-critical communication systems across the museum.

Frost Science Museum

Brooks Weisblat

Vice President of Technology