Case Study: FIMC streamlines client and agent experiences with Iperdesign web development

FIMC streamlines agent onboarding with Iperdesign for 2 websites

FIMC, a business-to-business benefit plan provider, wanted to better serve its clients and agents by streamlining its processes. They partnered with Iperdesign for a web development solution to address this challenge.

Iperdesign strategized with FIMC to develop two new websites: a corporate site and a direct-to-consumer site for Home & Auto products, which included a custom client portal. The solution also featured an onboarding process for new agents that simplified sales steps and provided upsell prompts. This helped FIMC provide a more efficient and effective service experience for their customers.

FIMC