Case Study: Brighton Hospital achieves paperless transformation and 80% reduction in medication errors with iPatientCare EBHR

iPatientCare Helps Brighton Hospital Fulfill Its Passion for Paperless

Brighton Hospital, a 92‑bed alcohol and substance abuse treatment center in Michigan, sought an EHR that supported behavioral health workflows, reduced heavy paper records, and allowed reporting from any field without disrupting clinical processes. After evaluating options, Brighton selected the Electronic Behavioral Health Record (EBHR) from iPatientCare (formerly Medical Communication Systems) to meet its needs for improved productivity, compliance, and data-driven decision making.

iPatientCare implemented the EBHR tailored for chemical dependency and mental health care, enabling order entry, EMAR, allergy/medication alerts, and robust reporting. As a result Brighton reduced nursing staffing by 2.5 FTEs and redeployed resources, eliminated transcription, cut medication errors by 80%, gained 24/7 electronic record access, improved compliance and patient safety, and accelerated clinical workflows—outcomes Brighton attributes to iPatientCare’s responsive support and configurable EBHR.