Case Study: Haverstraw Pediatrics achieves NCQA Level 3 PCMH recognition with iPatientCare EHR

iPatientCare EHR transforming practices to Patient Centered Medical Home

Haverstraw Pediatrics, a four‑physician pediatric practice in Haverstraw, NY serving a diverse, multilingual community, aimed to obtain NCQA Physician Practice Connections – Patient‑Centered Medical Home (PPC‑PCMH) Level 3 recognition. The practice used the iPatientCare EHR (Medical Communication Systems, Inc.) and faced the challenge of gathering extensive documentation and running numerous reports to prove the evidence‑based processes required by NCQA.

iPatientCare supported Haverstraw Pediatrics by providing long‑standing EHR services, creating and customizing queries and reports, and enabling workflow modifications to meet NCQA criteria. As a result, Haverstraw Pediatrics achieved Level 3 PPC‑PCMH recognition, scoring 97 out of 100, improved reporting accuracy and efficiency, and eliminated illegible orders and lost charts — with iPatientCare continuing to assist the practice in preparing for Meaningful Use.