Case Study: Habitissimo unlocks complete call visibility and proves platform value with iovox API

Europe’s Habitissimo Unlocks Valuable Data with New Solutions from iovox

Habitissimo, a Southern European online marketplace connecting homeowners with tradespeople and part of HomeServe since 2017, needed more accurate call data to prove the value of leads sent to its professionals. To solve this visibility gap, Habitissimo engaged iovox and implemented iovox’s API-based call tracking solution.

Using the iovox API, Habitissimo quickly deployed features such as iovox Dedicated Numbers, Call Whispers, missed-call alerts, spam blocking, and analytics. The iovox implementation delivered tracking on all calls, giving Habitissimo the call-level data needed to improve user acquisition and homeowner services and to clearly demonstrate the platform’s value to its clients.