Case Study: Border States Electric achieves faster SME-driven tech training with iorad

Border States Electric cuts software training creation from 48 hours to 9 with iorad

Border States Electric faced the challenge of enabling rapid technology adoption across its large, distributed workforce. Traditional training creation was slow and cumbersome, often taking instructional designers up to 48 hours per course, which could not keep pace with internal tech rollouts. The process was intimidating for subject matter experts (SMEs) and failed to provide the interactive, "learn-by-doing" experience employees needed.

Using iorad, the vendor, Border States implemented a new workflow where SMEs could be trained in 90 minutes to capture software workflows directly. The instructional design team then polished these recordings into interactive tutorials. This solution cut course creation time from 48 hours to just 9, a 6x improvement, allowing the team to produce five trainings in the time it previously took to make one or two. iorad tutorials were delivered via the LMS embedded in Storyline, as PDF job aids in SharePoint, and built muscle memory through their click-through navigation.

Border States Electric