Case Study: BioPlus Specialty Pharmacy streamlines sales onboarding with iorad

BioPlus Specialty Pharmacy streamlines onboarding for 150+ employees with iorad

BioPlus Specialty Pharmacy, a specialty pharmacy now part of Elevance Health, faced a significant challenge in training its distributed sales team through major post-acquisition system changes. Their static training materials, consisting of Word documents and PowerPoints with screenshots, were difficult to maintain and quickly became outdated. This made scalable and consistent onboarding for over 150 employees a considerable obstacle.

The company implemented iorad to convert its static documentation into interactive, click-through tutorials that simulate actual software workflows. Using iorad, BioPlus created step-by-step simulations embedded in its TalentLMS, which streamlined the onboarding process, improved training consistency, and supported self-directed learning. This solution cut onboarding time and gave the sales team reusable, updatable training resources that were more effective than static documents.

BioPlus Specialty Pharmacy