Case Study: UPS achieves global cash visibility and reduced risk with ION (Reval TMS + Fides)

UPS uses Reval TMS + Fides to centralize banking for improved cash visibility and positioning

UPS, a global logistics leader with 454,000+ employees and bank accounts in 76 countries, faced fragmented treasury systems, limited global cash visibility, high operational risk from 90+ electronic banking portals, and the need to physically concentrate cash to meet changing regulations. To address this, UPS engaged ION, implementing a cloud-based Reval TMS paired with Fides ARS and Fides EFT bank connectivity to aggregate bank and transaction data and automate cash positioning.

ION delivered a phased rollout that centralized banking, automated payments via SWIFT, and provided converters and role-based controls, giving near-real-time balances (many accounts updated every 30 minutes). The implementation enabled UPS to move $1.6B into concentration accounts on day one, process ~50,000 payments to date (~4,000/month), reduce manual forecasting and errors, lower risk, and materially tighten cash buffers (examples from $100,000 to $10,000), improving investment and liquidity management.

UPS

Eli Brown

Treasury Process Controller