Case Study: Large US Propane Distributor achieves market-disruption resilience and operational optimization with ION

Large US propane disributor implements ION solutions to prepare for and limit the impact of market disruptions

Large US Propane Disributor, one of the largest U.S. retail propane distributors serving 1.7M residential, commercial, and industrial customers from 1,900 locations in 50 states, faced frequent market disruptions that threatened supply, pricing, and margins. To improve real-time visibility and decision-making, the customer deployed ION’s commodity trading and supply chain planning solutions, including RightAngle (CMS) and WAM (supply chain optimization).

ION implemented a fully integrated RightAngle + WAM solution to manage the end-to-end deal lifecycle and optimize supply, inventory, transport and scenario planning. The deployment gave the Large US Propane Disributor accurate, real-time exposure and inventory visibility across its 1,900 locations, improved forecast accuracy and customer service levels, lowered operating and capital costs through optimized purchase/transport plans and reduced inventories, and accelerated profit-optimized decision-making to better mitigate market disruptions.