Case Study: Hilton achieves automated bank account management and reduced operating costs with ION IBAM

Hilton transforms banking and cash management with ION IBAM

Hilton, one of the world’s largest hospitality groups with over 6,300 properties in 118 countries, faced complex global cash and banking management: opening bank accounts required extensive KYC, signatory coordination and manual effort (often 5–10 hours per account), and account setups typically took 2–4 weeks or longer. To streamline this, Hilton adopted ION’s Bank Account Management solution, IBAM.

ION’s IBAM centralized Hilton’s bank account, signatory and KYC management, provided electronic workflow-based account opening, a single document repository and integration with the ION TMS. The solution delivered greater visibility, compliance automation and an audit trail, reduced operating costs and shortened account opening/closing times, and gave Hilton a single source of truth for banking data—deployable as a SaaS solution in as little as 1–6 weeks.

Hilton

Arnol Aquino

Treasury Director