Case Study: FBL Financial streamlines IWMS and speeds employee moves with iOffice + SpaceIQ by Eptura

FBL Financial - Customer Case Study

FBL Financial Group, a holding company with about 1,600 employees across eight states and multiple offices, was overwhelmed by facilities work — more than 550 moves, adds and changes each quarter — managed on a legacy IWMS from 1994. The old system required heavy manual effort, custom workflows, difficult training and poor integration with HR, IT and procurement, making routine workspace and equipment changes slow and error-prone.

FBL implemented iOffice’s cloud-based IWMS, integrating HR feeds, AutoCAD drawings and other systems; the conversion went live in under two months. The platform automated work orders and scenario planning, eliminated duplicate data entry and reduced internal IT support needs, resulting in faster onboarding and moves, improved communication and reporting, and a simpler, more efficient facilities-management process.

FBL Financial

Jodi Parrott

Sr. Staff Facilities Planning Analyst