Case Study: ABB (global industrial technology leader) achieves real-time occupancy tracking and streamlined work orders with iOffice + SpaceIQ by Eptura

ABB - Customer Case Study

ABB, a 120‑year‑old Swiss global leader in power and automation with ~150,000 employees and 150 U.S. locations, faced chaotic facilities data across its Houston sites. Facilities Manager Luis Prado inherited disparate spreadsheets, no reliable employee directory or occupancy counts, inconsistent work‑order and inventory processes, and outdated floor plans — making ordering, maintenance and space planning slow and error‑prone.

ABB implemented iOffice’s cloud‑based IWMS as a single, integrated portal (a four‑month rollout) to centralize employee directories, occupancy metrics, work orders, asset inventory and maintenance records. The result: standardized, transparent workflows that turn tasks that once took days into minutes, real‑time headcount and churn tracking, minimal internal IT overhead, and a scalable model ABB plans to expand across its other locations.

ABB

Luis Prado

Facilities Manager