Case Study: SLV GmbH achieves worldwide personalised transaction email delivery with Inxmail and Spryker

Personalised transaction emails delivered worldwide thanks to Spryker eCommerce integration

SLV GmbH, a distributor of lighting solutions operating in over 100 countries, needed a new eCommerce system to automate personalized, multilingual transaction emails for its global B2B retailers. They selected the Spryker shop system and turned to vendor Inxmail to implement its Inxmail Commerce service to handle the reliable, worldwide delivery of these communications.

Inxmail implemented automated workflows in Inxmail Commerce, using pre-configured mailings and Spryker's REST API to send timely, country-specific, and branded transactional emails. This solution freed up internal resources, improved the customer experience, and provided a transparent system to track communications. The positive results have led SLV to develop an even more detailed communication strategy for the future.

SLV GmbH