Case Study: BITMARCK achieves secure, scalable ePA email delivery with Inxmail

BITMARCK scales ePA email delivery for over 70 health insurance companies with Inxmail

BITMARCK, a managed service provider for statutory health insurance companies, needed a secure and scalable email solution to handle sensitive communications regarding electronic patient records (ePA) for over 70 health insurers. Their challenge was to find a vendor that could provide certified IT security for legally compliant sending, ensure reliable delivery to millions of insured persons, and meet strict technical requirements. They partnered with Inxmail to address these needs.

Inxmail implemented its certified mail relay solution, integrating it via SMTP and REST API and configuring dedicated domains for each health insurer. This provided a secure infrastructure with robust authentication protocols to ensure high delivery rates. As a result, BITMARCK achieved reliable, scalable email delivery with transparency through structured reporting and bounce management, enabling smooth and standardized communication processes for all participating health insurance companies.

BITMARCK