Case Study: West Midlands Combined Authority boosts intranet usage by 515% with Invotra

West Midlands Combined Authority see a 515% increase in intranet usage during lockdown

The West Midlands Combined Authority (WMCA) faced challenges with low employee engagement on their intranet, a disconnect between staff and senior leadership, and underutilization of their new Invotra intranet's advanced functionality. Their primary goals were to leverage the platform to foster communication, make it a central information hub, and use it for valuable data collection.

By implementing Invotra's solutions, including a dedicated COVID-19 toolkit, interactive features like commenting and polls, and increased video content from leadership, WMCA achieved a remarkable 515% increase in intranet usage. Invotra's platform successfully broke down communication barriers, significantly boosted positive employee morale, and became the central, go-to resource for the organization's staff.

West Midlands Combined Authority

Manjinder Kang

Senior Communications Officer