Case Study: NHS Test and Trace unites a 40,000+ workforce with Invotra’s The Hub intranet

NHS Test and Trace - Customer Case Study

NHS Test and Trace, a UK government organization with over 40,000 employees, faced the challenge of uniting a large, rapidly expanding, and disparate workforce during the COVID-19 pandemic. Their new intranet, called The Hub, needed to foster a culture of openness and connection, serve as a trusted central source for vital information, and support employee wellbeing through two-way communication.

The vendor, Invotra, implemented its secure intranet platform to create The Hub in just eight days. The solution featured auto-populated user profiles and directories, targeted news feeds, and collaborative Groups to connect staff. This resulted in over 340,000 engagements with Hub applications and united employees, partners, and stakeholders into a single, trusted community.

NHS Test and Trace

Natalie Proffitt

Internal Digital Channels Lead