Case Study: Immigrant Law Group achieves 70% reduction in billing management time with Invoiced

Immigrant Law Group slashes billing management time by 70%

Immigrant Law Group, a Portland-based public-interest law firm that represents immigrants and their families, struggled with time-consuming, error-prone billing and payment-plan management that relied on multiple systems and manual work. To gain confidence, transparency, and reduce manual effort in billing—especially for numerous client payment plans and varied language needs—they turned to Invoiced’s online billing platform.

Invoiced built payment-plan functionality into its platform and Immigrant Law Group fully deployed the solution, enabling staff to create and modify plans, track payments against balances, publish customer account visibility, and run automated daily payment reports. The result: Elizabeth Skokan, the firm’s Accounts Administrator, cut her time managing payment plans by 70%, eliminated incorrect statements and delays, and gave the whole team immediate, up-to-date access to customer balances.

Immigrant Law Group

Elizabeth Skokan

Accounts Administrator