Case Study: TalentLaunch achieves automated suite management and measurable ROI with InviteManager

The Secret to Managing Company Suites

TalentLaunch, a Cleveland-based company that provides technology, marketing and back-office support to the recruitment industry, purchased a private suite at Quicken Loans Arena to build client relationships. Managing ticket requests and guest details with Excel, email and basic web forms proved time-consuming, made catering levels hard to predict, and left the company without reliable data to measure the suite’s return on investment.

TalentLaunch implemented InviteManager, an automated ticket- and guest-management system that requires requesters to submit guest name, title, company, potential revenue value and food preferences. The solution eliminated manual follow-up, reduced catering waste by capturing meal choices in advance, and enabled detailed ROI reporting so the company can clearly see how suite use drives business — a seamless improvement to their event operations.

TalentLaunch

Meredith Barnett

Executive Administrator