Case Study: Kilpatrick Townsend & Stockton achieves greater ticket ROI and firm-wide visibility with InviteManager

Kilpatrick Townsend & Stockton - Customer Case Study

Kilpatrick Townsend & Stockton, an international intellectual property law firm with 18 offices, needed to get more value from its client-entertainment tickets. Relationship-building events were managed inconsistently across offices—admins using emails and spreadsheets—so the firm lacked firmwide visibility into ticket use and couldn’t reliably measure or maximize ROI from these assets.

The firm implemented InviteManager, rolling it out via live demos, intranet communications and a mobile app to give attorneys 24/7 access to events and request workflows. The platform centralized ticket management and captured rich usage data, creating radical visibility and a culture of accountability that made it far easier to manage tickets strategically and extend the ROI of the firm’s event investments.

Kilpatrick Townsend & Stockton

Randy Pulley

Director of Business Development