Case Study: National Insurance Company cuts costs and speeds claim approvals with Invisible Technologies

Slashing costs with automation for national insurance company

Invisible Technologies partnered with a national insurance company facing challenges with inefficient and error-prone manual processes, including invoice reconciliation, W9 processing, and claim approval workflows. The client sought to automate these operations to reduce manual errors, speed up processing times, and enhance overall operational efficiency.

The solution from Invisible Technologies involved implementing targeted automations for invoice reconciliation, W9 processing, claim approval letters, and compliance support. This resulted in a 50% reduction in claim approval response times, a 30% increase in W9 accuracy, and the processing of 350 compliance documents per week, up from 40. Invisible Technologies helped the client save over 16,000 hours of manual labor and achieve total cost savings of $450,000.