Case Study: The Adecco Group achieves 400% ROI and better AR efficiency with Invevo

How Invevo Revolutionised Adecco's Shared Service AR Processes

The Adecco Group, the world's largest recruitment company, faced challenges with its accounts receivable processes due to a lack of business intelligence. Its previous systems did not provide the necessary visibility into client behavior and credit risk, making it difficult for the team to focus its efforts effectively. To optimize efficiency and make smarter decisions, Adecco turned to the accounts receivable solutions provided by Invevo.

Invevo’s solution delivered greater insight into client communication and behavior patterns, along with real-time credit risk monitoring and bespoke reporting. This enabled the Adecco team to be proactive rather than reactive. The implementation by Invevo generated an annual saving of £1.2 million and a 400% ROI, while also achieving a 30-day reduction in DSO, a 65% reduction in bad debt, and a 49% increase in dispute resolution.

The Adecco Group

Elisabeth Doppelhofer

Head of Shared Services