Case Study: Leading Non-Prime Auto Financing Company reduces loan application processing time with Invensis

Fast-Tracked Loan Processing Enhances Customer Satisfaction

Leading Non-Prime Auto Financing Company, a California-based non-prime auto financer working with over 2500 dealers across 35 states, needed a faster way to process loan applications while reducing duplicate and faulty submissions. The company also had to keep pending applications moving within 2 hours and process each application in under 10 minutes, especially on Mondays when volumes increased.

Invensis assigned a team of finance and accounting professionals to process the applications using Origenate and SharePoint, with quality assurance support to maintain accuracy. Invensis reduced processing time from 10 minutes to 6 minutes, cut overall form processing time by 40%, maintained 99% accuracy, and helped each operator process more than 9000 applications per month while sharply reducing duplicate and incomplete forms.