Case Study: Canadian Based Shipping and Freight Forwarding Organization achieves 40-50% cost savings with Invensis

Canadian Based Shipping and Freight Forwarding Organization - Customer Case Study

The Canadian Based Shipping and Freight Forwarding Organization, a Canadian customs brokerage offshoot and Gold Standard Award Winner of 2014, wanted to improve freight forwarding efficiency by outsourcing non-core work. It turned to Invensis for document processing and management support, including data entry, document processing, and document validation for ocean shipping bill of lading documents.

Invensis set up teams to manage vessel schedule management and vessel documentation verification, along with quality checks on Bill of Lading documents and related debit notes. The partnership reduced document processing time, delivered 40-50% cost savings, doubled the volume of FCL and LCL documents processed over time, and expanded from three to twenty shipping lane contracts.