Case Study: Australian Home Shopping Company improves order management efficiency with Invensis

Australian Home Shopping Company - Customer Case Study

Australian Home Shopping Company, an established Australian-owned and managed home shopping business founded in 1974, wanted to improve order management as customer demand grew. The company needed to outsource the time-consuming data processing work tied to online order entry forms, which was slowing order processing and affecting efficiency.

Invensis handled the data processing with a trained team, scalable staffing, quality controls, and data security safeguards. The project increased throughput from 3,000+ to 10,000+ forms per day, delivered a 24-48 hour turnaround time, and helped the customer achieve 40% cost savings while improving the speed and accuracy of goods delivery.