Case Study: Cascade Computers achieves increased BDR sales and faster, HIPAA‑compliant recoveries with Intronis' flat‑rate U2 cloud BDR

Unlimited Plan Allows MSP Broader Backup, More Granular Recovery

Cascade Computers, a four-person MSP in Pequot Lakes, Minn., moved from break‑fix to managed services but struggled when customers resisted paying for services and the 2008–2010 downturn forced deep cuts and crushing workloads. The firm needed a reliable, compliant backup solution it could sell easily to small medical and dental customers who require HIPAA safeguards.

Cascade chose Intronis’ ECHOplatform and its flat‑rate U2 plan, enabling full, affordable cloud BDR with end‑to‑end encryption, hourly differential backups and a non‑fragmented recovery process (including overnight full‑drive restores). Sales of BDR services climbed, a client recovered all data after a home‑office fire, and Cascade gained clearer cost/profit metrics that justified modest price increases while giving customers greater confidence in data protection.

Cascade Computers

Jackie Fynboh

Co-Owner