Intronis
29 Case Studies
Case Study: Untangled Solutions achieves 130%+ revenue growth with Intronis cloud backup
A Intronis Case Study
Selling cloud backup and other IT services exclusively to healthcare clients results in record growth for MSP Untangled Solutions
Untangled Solutions, a Santa Monica–based MSP led by Chris Johnson, faced a turning point when its generalist approach left the firm unable to meet the specialized needs of clients. Johnson chose to refocus the company exclusively on healthcare providers, recognizing that specialization was necessary to deliver the depth of service and compliance required by dental and physician practices.
Untangled standardized on a no-compromise IT-as-a-Service model—anchored by Intronis cloud backup and BDR—white-labeled for its brand and supported by a HIPAA Business Associate Agreement, solving previous backup, SQL and offline-device challenges. The shift drove higher customer satisfaction, strong referral-driven growth (eliminating cold calling) and positioned the MSP to exceed last year’s revenue by more than 130%.
Open case study document...
Untangled Solutions
Chris Johnson’s
Untangled Solutions