Case Study: Parallel Edge achieves record revenue growth and enters new markets with Intronis

Parallel Edge breaks Into new markets and generates record revenues with Intronis

Parallel Edge, a small MSP led by Michael Andrea, shifted its business model to mandatory managed services with monthly plans and remote monitoring to scale without doubling staff. As the firm grew its managed-services base it faced a new challenge: standing out from competitors and finding a reliable, modern alternative to tape backup that would add value for clients and support its evolving sales strategy.

Parallel Edge selected Intronis for cloud backup and recovery, integrating it with their Kaseya and N-able RMM tools and ConnectWise PSA to centralize monitoring, automated alerts, and fast file restores. The partnership delivered measurable results: steady growth, more than 15 TB of customer data protected, a referral that brought 30 affiliate accounts from a financial-services client, about 60% of revenue now from subscriptions, and strong momentum to exceed prior-year sales.

Parallel Edge

Michael Andrea

Parallel Edge