Case Study: E-Safe Technologies achieves 160% cloud backup revenue growth with Intronis

MSP Grows Cloud Backup Revenue 160% with Intronis

E-Safe Technologies, a 24-year Pittsburgh-based IT services firm serving education, finance, healthcare and manufacturing, moved toward a managed IT model that included backup and disaster recovery. During that transition the VAR discovered many clients relied on insecure local backups and that their then-cloud vendor (Mozy) had unreliable restores and poor support, prompting the search for a more business-focused BDR partner.

E-Safe migrated customers to Intronis’ secure private cloud, rebranded as E-Trieval, performing most cutovers with no disruption and maintaining dual backups for 60 days to ensure a clean transition. The Intronis integration with their RMM/PSA and responsive support produced reliable monthly DR test results, faster onboarding (about one new customer per month) and a projected 160% year‑over‑year increase in cloud backup revenue.

E-Safe Technologies

Bruce Thompson

vice president of E-Safe Technologies