Case Study: Nashville Computer achieves 'set-it-and-forget-it' cloud BDR and business growth with Intronis

MSP eliminates stress and worry for their clients by taking responsibility for their data backup and disaster recovery

Nashville Computer, a 17‑person MSP based in Brentwood, TN, set out to solve the widespread problem of unreliable tape backups that left many SMB and nonprofit clients exposed to failed restores and onerous daily maintenance. Faced with industry data showing high tape‑restore failure rates and clients unable to manage backups, the company moved to eliminate tape and take responsibility for clients’ data protection.

They migrated clients to Intronis’ cloud BDR platform because of its low barrier to entry, strong partner support, seamless deployment and robust reporting—enabling a true “set it and forget it” service. The change shifted backup risk to Nashville Computer, grew recurring revenue and margins, helped win new clients, and contributed to 35% growth (doubling profitability) in 2013 with projected 38% growth in 2014.

Nashville Computer

Charles Henson

Vice President