Case Study: DS Tech eliminates backup silos and simplifies BDR with Intronis ECHOplatform

MSP Eliminates Clunky Backup Silos Once and for All

DS Tech, a small MSP serving dental, healthcare and SMB customers, struggled with a fragmented backup stack that required three or four separate vendors. That approach made deployment labor-intensive (multiple agents per device), forced technicians to log into several portals, created cost-prohibitive complexity, and produced confusing, itemized invoices for clients.

By migrating over 50 customers to the Intronis ECHOplatform, DS Tech consolidated local and off-site image, file and VM backups into a single, flat‑rate solution with unlimited private cloud storage and remote client deployment via RMM. The move simplified sales conversations and billing, cut backup audit time from eight hours to under one, improved ransomware protection and retention (seven years of file revisions), and enabled easier, faster management and compliance (HIPAA).

DS Tech

Eric Wakkuri

Chief Executive Officer