Case Study: Netcentric Computer Solutions achieves reliable cloud backup and rapid restores with Intronis

Intronis Helps MSP Thrive in a Highly Competitive Market

Netcentric Computer Solutions, a Freehold, NJ–based MSP founded in 1998, specializes in business continuity, disaster recovery and security for SMBs, enterprises, nonprofits, education and healthcare. The firm struggled for nearly a year with an unreliable cloud backup provider (InfraScale), facing slow, ineffective technical support that cost technicians dozens of hours per incident and left clients at risk of data loss.

Netcentric switched to Intronis, migrating most critical backups in two days and putting enterprise clients on the new platform while gradually moving SMBs over. Intronis’ responsive support and fixed-fee/unlimited storage pricing cut troubleshooting time from 30–40 hours to just a few hours, enabled a same‑day CryptoLocker recovery, improved competitiveness, and saved the company time and money.

Netcentric Computer Solutions

Richard Pezzullo

Consultant