Case Study: High Tech Innovations achieves rapid data recovery and next-day practice uptime with Intronis

High Tech Innovations Helps Dental Practice Recover Quickly from Silent Data Loss

High Tech Innovations (HTI) is a Parsippany, NJ–based IT provider focused on healthcare, serving 600+ dental and medical practices. One of its cosmetic dental clients—paperless and heavily reliant on digital imaging and X‑rays—suffered silent data corruption that crippled their practice management system; because the practice kept only two days of backups on aging on‑site drives, the corruption threatened extended downtime and data loss.

HTI used its Intronis cloud backup with a longer retention history to identify the last good copy and restore the practice management database overnight while printing critical records so patients could still be seen that day. The system was fully restored by morning, downtime was minimized, and the practice agreed to HTI’s recommendation to add an on‑site backup server and longer retention, reinforcing HTI’s business‑continuity value.

High Tech Innovations

Jeff Weiss

President,High Tech Innovations