Case Study: CTN Solutions achieves full data recovery and on-time payroll with Intronis

Catastrophic Server Failure No Match for Intronis

CTN Solutions, an IT managed-service provider serving businesses across PA, NJ and DE, faced a critical challenge when a national client with nearly 1,000 employees suffered multiple drive failures that crashed a mission‑critical payroll server and destroyed its local backup the day before payday. The customer had only recently begun backing up roughly 1.9 million files (about 1.7 TB) to the Intronis cloud, making rapid recovery essential to meet the payroll deadline.

CTN worked with Intronis to perform a full recovery: an Intronis engineer restored data to a local external drive for expedited transport, CTN prioritized and restored payroll files first, then rebuilt servers and completed the full data restore with no data loss. The timely recovery met the payroll deadline, validated cloud-based BDR, and helped CTN accelerate customer adoption of Intronis’ fixed‑price cloud backup and disaster‑recovery solution.

CTN Solutions

Drew Morrisroe

CEO, CTN Solutions