Case Study: The Office Technology Group achieves reliable cloud backup and a $200,000 virtualization upsell with Intronis

A Managed Print Specialist Finds Growth in Simplification

The Office Technology Group (OTG), a managed print and IT services provider serving the education sector since 1991, faced a critical backup failure when a legacy solution silently stopped protecting a client’s servers. A Wisconsin school district was still relying on nightly external hard drives—buying new 2TB drives each month—creating high cost, risk and administrative overhead until OTG sought a more reliable BDR solution.

OTG implemented Intronis ECHOplatform for automated local and off-site backups, physical and VM protection, ECHOshare file sync and ConnectWise integration, with a flat unlimited-storage pricing model. The change delivered automated nightly cloud backups with alerting, faster differential runs, and the ability to restore full systems in under two hours; it also enabled a SAN rollout, virtualization/VDI migration and a $200,000 virtualization upsell while simplifying vendor and licensing management.

The Office Technology Group

Jeff Weiss

Managed Services Engineer