Case Study: Thomson Snell & Passmore doubles firm-wide account connectivity with Introhive

Thomson Snell & Passmore doubles Top 50 account connectivity by 106% with Introhive

Thomson Snell & Passmore, one of the world's oldest law firms, faced a common challenge: its critical client relationship data was fragmented across individual inboxes, spreadsheets, and disconnected systems. This made it impossible to get a firm-wide view of relationships, hindering cross-practice collaboration and business development efforts. To overcome these data silos, the firm deployed Introhive, a relationship intelligence platform, to automate data capture and surface hidden relationship capital.

Introhive provided a single source of truth by automatically capturing and enriching contact data from email and calendar systems. This solution delivered measurable business impact, including a 106% increase in employee connectivity to its Top 50 accounts and a 67% rise in cross-practice collaboration on those key accounts. By using Introhive, Thomson Snell & Passmore successfully converted its relationship data into coordinated, revenue-generating action.

Thomson Snell & Passmore