Case Study: Hitachi Solutions achieves 370 hours saved and 32,778 contacts mapped in 4 months with Introhive

Significant gains realised within 4 months with Introhive Solutions

Hitachi Solutions Europe turned to Introhive, adopting Introhive’s AI-powered platform to improve client experience management and drive adoption of Microsoft Dynamics 365 for Sales. The consultancy needed to capture more clean contact and relationship data without adding manual work for consultants, surface who-knows-who across key accounts, and improve regularity and breadth of client communications while reducing account turnover risk.

Introhive automated CRM data capture and relationship intelligence, passively enriching Dynamics with new contacts, activities and meeting insights and delivering pre-meeting client digests. Within four months Introhive helped Hitachi Solutions save 370 hours of manual work, surface 32,778 contacts and mapped relationships for 60 users, identify 9,908 missing contacts, and expand mapped connections at a single supplier from ~800 to over 2,500 — driving faster business development and higher practitioner productivity.

Hitachi Solutions

Stuart Cassie

Sales, Marketing & Alliance Director