Case Study: Osler elevates client experience with Introhive relationship intelligence

Osler saves nearly 80 hours per month with Introhive

Osler, a Toronto-based law firm, faced challenges with CRM adoption and data quality, which hindered its client-centric approach. The firm partnered with Introhive to unify client information and turn its data into actionable relationship insights.

Introhive implemented its Relationship Intelligence platform to automate data capture, provide relationship mapping, and enrich CRM data. The solution saved 78.75 administrative hours per month, identified over 88,000 new relationships, and enriched 285,000 key contacts, enabling a more client-focused experience across the firm.

Osler