Case Study: Colliers International achieves 300% more relationships mapped and automated CRM data entry with Introhive

Colliers International in Canada Maps 145,000 Relationships in CRM & Automates Manual Data Entry for Brokers

Colliers International in Canada, a global real estate services firm with 500+ brokers using Microsoft Dynamics CRM, struggled with low CRM adoption and manual data entry—brokers routinely forgot or skipped logging meetings, calls, and contacts. To improve user efficiency, encourage CRM use, enrich relationship data, and expand their contact database, Colliers implemented Introhive’s Relationship Intelligence Platform.

Introhive deployed its platform to 500+ Dynamics users to automate email-based relationship discovery, contact and activity syncing, pre-meeting digests, and relationship scoring. As a result, Colliers saw a 40% increase in identified client relationships and tracked activities, 300% more relationships mapped, 145,000 relationships discovered, 33,200 email activities synced in 12 months, 5,300+ new contacts added, and hundreds of hours saved (265 hours syncing new contacts; 311 hours from automating contact and email sync) after implementing Introhive.

Colliers International

Neven Bradasevic

CRM Manager