Intro
12 Case Studies
A Intro Case Study
The customer, Paragon Veterinary Group, a veterinary practice, faced the challenge of providing a compassionate and less stressful environment for pet owners during the difficult process of euthanizing their beloved animals, moving it away from clinical consultation rooms.
The vendor, Intro, implemented a dedicated Farewell Room designed like a comfortable home, complete with a sofa and separate entrance. This solution from Intro allowed for unrushed, private goodbyes, significantly reducing stress for both pets and owners and creating a more compassionate final memory, as praised by multiple clients.