Case Study: Talbots achieves faster, more connected store operations and 4X search speed with IntranetPro

How IntranetPro gives retailers an edge

Talbots, a national retailer facing the typical communications challenges of the sector—limited staff access to computers, shifting schedules, high turnover and constantly changing promotions—needed a way to share information in real time and drive widespread employee adoption. They turned to IntranetPro’s purpose-built intranet solution to give store teams a simple, time-saving way to access brand, operational and promotional content across hundreds of locations.

IntranetPro, implemented with a custom front end, streamlined search and content access for Talbots’ workforce, accelerating day-to-day operations and improving store-level communications. The rollout reached 7500+ users across 500+ locations and delivered a measurable 4X improvement in search speed, helping transform the sales floor and speed decision-making for store teams.

Talbots

Bruce Neil

Vice President, Store Support