Case Study: Wyandot Behavioral Health Network keeps 450+ staff informed and engaged during COVID-19 with Intranet Connections

Wyandot Behavioral Health Network - Customer Case Study

Wyandot Behavioral Health Network, a CARF‑accredited group of behavioral healthcare organizations with about 450 staff across seven locations and four divisions, needed a central, mobile-accessible way to organize policies, forms and apps and keep remote employees informed and engaged when COVID‑19 forced offices to close. They partnered with Intranet Connections to deploy a cloud intranet and document‑management solution to centralize staff updates, training, remote access tools and COVID‑19 resources.

Intranet Connections implemented a searchable intranet with document management, policy‑management tools, remote access links, engagement features and analytics. The result was rapid, organization‑wide adoption (staff could access forms from phones on the spot), a surge in COVID‑era content (more added in 30 days than in the previous six months), measurable insights into what content resonated, and strengthened evidence for CARF accreditation — outcomes Wyandot credits to the Intranet Connections intranet.

Wyandot Behavioral Health Network

Allison McLain

Director of Communications and Development