Case Study: SharePoint Credit Union achieves improved internal communications with Intranet Connections' tailored employee intranet

SharePoint Credit Union builds new employee intranet channel

SharePoint Credit Union, a 62‑employee credit union in the Minneapolis–St. Paul area serving over 22,000 members, needed an employee intranet after an engagement survey revealed gaps in internal communications and access to job tools. After demos from ten vendors, SharePoint Credit Union selected Intranet Connections and its intranet software plus the Tailored Experience service to build the new internal channel.

Intranet Connections delivered its Tailored Experience—beginning with an Internal Communications Audit, weekly specialist-led sessions, and deployment of its intranet software—resulting in a centralized channel for forms, policies, training videos and a virtual annual meeting. The project produced a polished intranet now managed by a cross‑department committee, spurred multiple cleanup projects to create a single source of truth, and leveraged Intranet Connections’ methodology that typically enables launches 75% faster and boosts project engagement.

SharePoint Credit Union

Paul Vork

Accounting Manager