Case Study: SEDC achieves a unified culture and boosted employee engagement with Intranet Connections

SEDC - Customer Case Study

SEDC, a provider of utility billing and accounting software, faced declining morale, departmental silos, and poor communication across 30+ departments and 350+ employees during an internal transformation. To unify staff, improve engagement, and simplify information access, SEDC selected Intranet Connections and deployed its PeopleNet intranet product in the fall of 2014, getting the system live in three months.

Intranet Connections implemented a PeopleNet intranet with a dynamic homepage, document storage, employee profiles, calendars and scheduling, and easy-to-build modules. The new platform replaced a labor-intensive shared drive, connected distributed staff, boosted collaboration and employee recognition, and centralized event sign-ups and volunteer scheduling; measurable outcomes include unifying 30+ departments, connecting 350+ employees, hosting 2,000+ employee photos, and rapid rollout in three months—contributing to noticeably higher morale and engagement at SEDC.

SEDC

Nell McCauley

Communications Advisor