Case Study: Redwood Capital Bank achieves automatic time savings and streamlined automated workflows with Intranet Connections

Redwood Capital Bank Automatic Time Savings

Redwood Capital Bank, a three-branch community bank and Intranet Connections customer since October 2012, faced inefficient, paper-based processes, poor internal communication, and no centralized place for policies and forms. AVP/Network Admin Marc Chaton selected Intranet Connections’ IC intranet software (deployed as their BankNet intranet) to address the need for a single platform all employees could easily use.

Intranet Connections implemented a centralized document and policy management system, online forms and automated workflows, plus company news and home-page apps. The solution eliminated misplaced paperwork, ensured approvals weren’t missed, reduced internal emails, and saved the bank hours of manual escalation each week—“IC has more than paid for itself in time-savings.” Redwood also benefitted from Intranet Connections’ responsive support throughout implementation and ongoing use.

Redwood Capital Bank

Marc Chaton

AVP/Network Administrator